The Co-operative Financial Services is the name for the group of businesses that includes The Co-operative Insurance, The Co-operative Investments, The Co-operative Bank including smile and Britannia.

Part of The Co-operative Group – the UK’s largest consumer co-operative – we have some 6.5 million customers. We offer a range of financial products, with The Co-operative Bank providing high street and Internet banking, current accounts, mortgages, credit cards and loans while The Co-operative Insurance provides pensions, unit trusts and insurance as well as financial advice.

We are also committed to leading the way on ethical, environmental and community matters. Both The Co-operative Insurance and The Co-operative Bank have unique ethical policies setting out the way they do business which have been developed in full consultation with customers.