Cherwell Software, Inc. was founded by a team of industry experts with decades of experience with Help/Service Desk and CRM applications. In an industry that is characterized by "confusion" and "poor leadership", Cherwell delivers a unique combination of state-of-the-art technology with refreshing focus and integrity. Our core product, Cherwell Service Management (CSM), offers enterprise-level functions and features for far less than typical enterprise-level cost and implementation. CSM was built from the ground up using Microsoft .NET technology and embraces industry best practices throughout. The Codeless Business Application Technology (CBAT) enables your IT staff to build any integrated business application - without a programmer - and without needing access to source code. CSM is not shackled by old legacy software code and Cherwell doesn’t burden customers with complex and costly system implementations.