The Vision: SUCCEED
With a proactive market strategy we are the leading carrier in Central and Eastern Europe and the Middle East. As a key contributor to the country of Austria's attractiveness as a business location we secure our position with dedicated, highly motivated staff who bring a smile to the faces of our guests by delivering an outstanding product.

The mission: WE CARE

"We care" is the credo that guides our actions and stands for:

Charming naturalness
Austrian agility
Refreshing harmony
Enthusing little extras

"We care" means attending to the needs of our guests willingly and with pleasure. We use our natural charm to provide our guests with a refreshing, harmonious travel experience. We surprise and enthuse our guests with that little bit extra attentiveness and warmth every time they travel with us. So every Austrian flight is like taking a mini holiday break in Austria.

In fulfilling our mission we rely on our most important asset – our staff; their enthusiasm, their commitment, their empathy, their team spirit and their common will to succeed. Our strength lies in taking care of our guests with genuine courtesy and typical Austrian charm – and taking pleasure in doing so.

All this is succinctly expressed in our promise:

WE FLY FOR YOUR SMILE.