Aspect Communications

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As of September 5, 2005, Aspect Communications Corp. was acquired by Concerto Software, Inc. Aspect Communications Corp. provides enterprise communication solutions and services principally in the United States and the United Kingdom. It develops, markets, licenses, and supports an end-to-end, integrated suite of contact center software applications that supports and manages customer communications, customer and contact center information, and workforce productivity. The company’s software and hardware platform, development environment, and applications integrate traditional telephony, email, voicemail, Web, fax, wireless business communications, and voice-over-Internet protocol. Aspect Communications also provides technical support and maintenance, consulting, installation, and education services to enable its customers implement, upgrade, and use its products. Its customer base includes corporations in various industries, including transportation, financial services, insurance, telecommunications, retail, and outsourcing, as well as government agencies. Aspect Communications was founded in 1985 and is headquartered in San Jose, California.

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