American Customer Care, Inc. provides customer contact center solutions. It offers inbound and outbound contact center services, including traditional live agent inbound telemarketing support and home-based agents, interactive voice response, outbound business-to-business, and market research programs. The company also provides customer relationship management, technical support, help desk, customer retention/saves, cross-selling/up-selling, multilingual capabilities, store/dealer locator, interactive voice response support, fulfillment of literature and products, e-mail/fax management and fulfillment, and order processing services. In addition, it offers outbound sales qualification/market research, third party verification, product upgrades and rollouts, payment processing, emergency services, Web site support, and customer database generation services. The company serves consumer products/continuity programs, book club/publishing, office supply, trade publishing, telecommunications, fulfillment, financial services, high tech, real estate management, government, and utilities industries. It operates customer contact centers, Web-enabled workstations, and interactive voice response ports in Connecticut, Iowa, New York, Pennsylvania, Texas, and Wisconsin. American Customer Care, Inc. was founded in 1986 and is based in Bristol, Connecticut.