Mack Camera & Video Service was established in 1938 and has grown to become one of the first authorized warranty repair services for such prominent companies such as Polaroid, Kodak, Sony, JVC, and Canon. Through the years, an outstanding reputation in the photographic industry helped Mack to become one of the largest independent repair facilities in the U.S. In 1973, Mel Kevoe became the new owner of Mack Camera & Video Service. With his background as a professional photographer and a degree in business management, Mel employed his skills to build a business that satisfied the complete needs of amateur and professional photographers.

During the 1970's, modern electronic cameras and video equipment became prominent in the industry. Again Mack Camera & Video Service met the challenges of emerging technology by continually improving the skills of its technicians. Progress in the electronics industry led to accelerated development of computer technology. Mack's highly trained technicians mastered the most intricate repairs. With this expanded capability, specialized extended warranty programs were launched and, as a result, Mack Camera & Video became a national leader in WARRANTY REPAIRS.