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Sallie G.

Ghostwriter, Linguistic Alchemist, Podcast Consultant, and WordPress Fangirl

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Does anyone have questions for DriveSavers about data recovery? I'm interviewing them on 2/19/09 for my blog.

DriveSavers has just introduced security standards for data recovery, which is why they asked for an interview. But what would YOUR biggest concerns be if your hard drive died and you had to send it in to see if the data could be salvaged? What should I ask about? (Visit www.drivesavers.com for more about them, and www.fileslinger.com/blog/ for more about the column the interview will appear in.)

posted February 18, 2009 in Computers and Software | Closed

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Hugh D.

Information Security and Compliance Consultant

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This was selected as Best Answer

First of all I would like to know more about their new standards and how do they differentiate from their competition. Also I notice that the emphasis of their data retrieval service is after the disaster, which might cause irrecoverable damage to business in this downturn economy. Organization may not be in a position to take business limiting risk and bypass the security fundamental like BCP.

Links:

posted February 18, 2009

Jonathan S.

Information Analyst at Grant Thornton International Ltd.

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How are they positioning themselves/better than, Ontrack Data Recovery? Both companies have nearly identical taglines of being the world leader in data recovery services. Both offer similar products and services. What is going to define them as the better option at the consumer/SMB/Enterprise level? Personal service? Price? Specialized knowledge? Tools? How are they going to make data recovery affordable for the average Joe or Jane that didn't make a backup?

Links:

posted February 18, 2009

Matthew W.

President - The Network Operations Company [LiveSigns, UnwiredCity, GuestNetworks]

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What can be done to recover data from a Solid State Disk? Are they potentially more secure but riskier if data can never be recovered, as it can be from magnetic disks?

posted February 18, 2009

Nina F.

Moderator, Bookkeeper's Network forum / Administrator at Bookkeeper's Network

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I'd like to know how easy it usually is to piece together the found data. In other words, how broken-up do files tend to be when they're recovered? Does one usually see things in chunks, like paragraphs, sentences, or columns? Or just by the word?

Nina Feldman

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posted February 18, 2009

Kelle S.

Owner - Sparta Success Systems

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At what point do you determine that the cost of retrieval is more than the value of the data itself? In other words - when is it too expensive to recover lost data and how do you determine that point?

And how do we find your blog to see the answers?

posted February 18, 2009

Thomas P.

Search Engine Expert, Web Usability Analyst

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My belief is that "Prevention is the best medicine" and therefore, doing off-site backups is absolutely critical. It saved my bacon last year when my laptop died. Forensics and recovery of data on a crashed drive is an expensive and not always successful solution.

What are they doing to integrate with a "prevention" mode so that people can do encrypted, compressed off-site backups via the Internet (automatic of course), so that their recovery mode is more easily accomplished should it ever be needed?

Thanks, Sallie! Look forward to the blog.

posted February 19, 2009

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Martin M.

Information Security Industry

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http://www.mckeay.net/2007/08/28/who-do-you-call-when-your-drive-crashes/

I did a video interview of DriveSavers 18 months ago. Nice guys. I still see them from time to time at conventions.

Martin

posted February 18, 2009

Scott G.

Owner, Techs R Us

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How do they determine their price?

posted February 18, 2009

Mathew S.

Sr. Systems Administrator at Synopsys

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I've used drivesavers twice. Really good work.....

posted February 18, 2009

Stephen K.

Experienced Troubleshooter

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Ask them if they are hiring, I need a job lol.

posted February 19, 2009