What is for you organizational noise and how can it be positively managed/used?
Good Answers (2)
Octavio B
Management Consultant ★ Corporate Strategist
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Hi Daniel,
Based in my professional experience Organizational Noise is the persistent condition of uncertainty, fear and doubt that depending of its extension can affect partial or completely to the workforce in a company where corporate communication fails in communicating opportunely and concisely the operational outcomes, financial constraints, strategic alignment and market positioning characteristic of a company that can be facing an uncertain and challenging business environment.
When corporate communication fails persistently, rumors arise as an attempt to communicate informally and sometimes by developing biased interpretations about what could be considered as a true. Such mismanagement practice in developing the corporate communicational strategy could affect employees’ morale and their effective engagement to the workplace.
Organizational noise evidences failures from management and leadership to communicate effectively with the employers and can happen to different scales: teams, workgroups, departments and even, whole organisations.
My two cents …
Octavio
Andrew M
Founder Capability Alignment Professionals
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Daniel,
the organizational noise managers should concern themselves with has to do with misunderstandings around projects and initiatives. As Octavio said, a lot of it has to do with effective corporate communications.
1. Do people know what a company is doing?
2. Do they understand the objectives?
3. Do they know how it effects them?
4. Can they ask and quickly get answers to question?
5. Can they get updates?
6. Does management know how the project is really going?
Whether it's a project or ongoing work, it's the misunderstandings resulting from these six issues have a lot to do with controlling organizational noise. If you can solve those problems quickly and effectively, especially for teams that are spread out, you will control a lot of organizational noise.
This is an area that is of great interest to me. If you would like, please email me (ameyer@go2incent.com)
More Answers (1)
Richard C
CEO, ChuGlobal: Georgia Manufacturer and Distributor Operations Solution
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Daniel, ON can be managed w/ communication; it's the key just as in any relationship. Remember people think differently, try using the DISC, HBDI, etc. to help. There's always been a sense of a virtual gap between MGT and the TMs. They key is how to remove that gap. The MGT team should try to share the company directions, obtain buy-in and maintain accountability.