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Jacqueline L.

inventivENVIRONMENTS l creative director l OWNER

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I have two linked in profiles and wanted merge them. How do I do so?

posted August 9, 2008 in Customer Service | Closed

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Daniel J.

Division Leader with Primerica Financial Services

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I have previously answered your question. But FYI, the category "Customer Service" is for questions about the customer service industry. If you want to contact customer service, use the link at the bottom of the page.

posted August 9, 2008

Bryan C W.

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You cannot merge multiple accounts so you need to have close one or more accounts and then add your connections to the remaining account. So...

Log into your old account and click on My Contacts.
Scroll down to the bottom of that page and click on Export Connections
On the next page make sure that "Microsoft Outlook (.CSV File)" is selected from the drop down menu and then click on Export.
In the pop up window select "Save to Disk" then click on Ok.
Make sure that the file was saved to your computer
Log into your new account and click on "Add Connections" with the green button in the upper left.
On this page click on the link at the top which says 'Import Contacts'.
Choose the source you would like to import from and follow the instructions.
All of your Contacts should now be uploaded. The system will then ask you if you would like to send an invitation to them. Say yes and you have successfully transferred your connections from one account to another.
Then log in to the old account you want to close. Go to "Account & Settings" (top right of page) and select "Close Account" in the right column. Make sure it's the right profile that you want to delete as there is no recovery..
Log into your account - DO NOT change the email at login or you will create a new (different account).
Go to "Account" >> "Personal information" >> "Email addresses".
Add a new email and click on "Verify" so LI will send you an email containing a link.
Then choose the one you want as default. I recommend not using a work email as primary.
Note: If you simply try to change it, you will create a duplicate account.
This will solve the problem...

posted August 9, 2008