What apps/tools are most widely used for your help desk/customer service/inside sales in small companies (+/- 50 users)? Ticketing, Issue Tracking, Feedback Tracking, Scheduling, and Digital Asset Management Tom
Answers (2)
Hetul K
Director, En Interactive Technologies Pvt. Ltd.
Best Answers in: Internet Marketing (1), E-Commerce (1), Web Development (1)
There are many commercial and non-commercial products available in the market. It depends on what fits your needs.
We use mantis at our development team for a while now and are very happy with it. Gives us all the freedom and power we need. In CRM terms we use VTiger and are also happy.
You can also try opensourcecms for a overview.