Is it correct to change the complete looks of facebook without notifying the users?
As we all know, most of the social platform available are free of charge to certain extend. As we register and use them they profit from different aspects so in a way we already paying back for the use of a platform. I think that by using the platform we actually supporting the to even profit on stock markets. I consider that if changes are good and are very welcome within the users but...don't you think that we should be notified? don't you think we have the right to get an explanation of the changes perform when they can dramatically have a very big impact in usability and GUI? I think it is totally wrong to deploy this changes without a notice, and specially such a profound change. how ever, that I think it was a big improve, it is to be seen the consequences that will arise and are not yet discovered and also how this will affect our privacy and the data that users had accumulated during the time they had been using it. to me got me by surprise because at the moment of implementation I was using it...please let me know your thought and other concerns
Clarification added 11 months ago:
actually figure out they are testing but still they should have notified me before with more reason!
Good Answers (2)
Lavinia W
Founder and CEO, Brilliant Minds, Sweet Hearts
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For years, I have experienced that hte high tech sector develops at the cost of the client and does not interact on "need" and an intrinsic view of customer need. That would change the entire way social networking tools were developed and adopt "innovation practices" to actually connect with people through conversation and interactions that think about need and the consequence of change on the user.
The Wall Street Journal recently offered an article that finally stated what I have believed back to numerous high tech busts in the late 80's, early 90's and late 90's. Investors do not value content developers and people who have an understanding and framework for engaging social interaction and media. Hence the "techie if funded" and paid and commands in some companies a wage that is of more value than other expertise. In the past, e.g. When Sun Microsytems got its start Sales People and the "development programmers" were most valued and in many high tech companies the people who were the "glue" to the customer and captured wisdom were not valued. Today many companies have people who operate mechanically, don't respond to email and don't analyze trends and needs.
My short answer here is that Facebook would not have changed the complete look without staging a conversation that might have been interactive, by voice and built around intelligent campaigns that included their inactive and most active users.
Facebook has become annoying for me. People who use email and these tools like snapping a camera fast with a flash of the eyeball come back from the past and don't say a simple hello, but burden me with email. Now I am getting communications from people I have not heard from in over 10 years describing themselves as my friend. My friends are in touch with me and we see each other and have a connection that has depth to it.
So I hope my answer has brought to you some perspective from a person who has never been particularly active with Facebook and loves Linked.com.
For people in social media, social networking is built on trust and implies a connection that is now always visible to the eye of the beholder.
Links:
Something that users never do is read the conditions of services. In many cases the conditions indicate that the service provider may change it without notice. However, it seems to me an attitude of respect toward the user advance notice of changes and a confirmation of acceptance of them.
I think the problem is with regard to respect for the user.
More Answers (4)
Mohammed Hussain K
Senior - Content & Copy Writer / Client Servcing Manager at K WEBMAKER™
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Yes, Al your are rite. Every user connected should have the right to get known and also informed about the Changes or updates taken place. That will make Social Networking more compatible.
Paul C
Business Analyst and Technical Writer
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No, absolutely not. It's a free website, and they have the right to modify its appearance as they see fit -- just as you have the right to complain about it here, contact them and complain, or even create your own competing site.
But they 'owe' you nothing. Perhaps it's discourteous on their part, but that's all it is. So put on your big-boy hat and move on. :)
I have to say that I agree with Paul, in that I am not paying for the service. Now if Linked In decided to make GUI changes I would expect that they would at least survey the paying userrs for their opinions, but since I am not a paying user I do not expect the same level of attention.
Murli Menon 2600+ T
Author- "ZeNLP-the power to relax" (LION/Mylink500) "Stress management through ZeNLP meditation" Zen+NLP=ZeNLP
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You are correct
Show those jokers the power of networking
Email your comments to all major usenets, groups, post it on blogs
Send letters to editors.
Your one man crusade will snowball into a major movement and your hurricane will wipe away these discourteous jokers
